Privacy Policy
Transparency & Trust
Introduction
At Andariego, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you visit our website and purchase our products. Our practices are designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
Information We Collect
We collect information necessary to fulfill your orders and provide a premium experience:
- Personal Identification: Name, shipping address, billing address, and phone number.
- Communication: Email address (used for order confirmations and our newsletter, if opted-in).
- Technical Data: IP address, browser type, and device information collected automatically for security and site analytics.
Third-Party Service Providers
To provide a secure and efficient service, we partner with industry-leading providers:
Square (Payments)
Square handles our payment processing. Andariego does not store or see your full credit card information. Payments are processed through Square's secure, encrypted environment.
Brevo (Communications)
We use Brevo to manage our newsletter and customer communications. Your email is only added to our marketing list if you provide explicit consent during checkout or via our subscription forms.
How We Use Your Information
- To process and fulfill your orders (Implied Consent).
- To communicate regarding order status or customer service inquiries.
- To send exclusive releases and updates via our newsletter (Explicit Opt-in).
- To comply with legal and tax requirements.
Data Retention
We retain customer information for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, tax, and accounting requirements (typically up to 7 years).
Security
We implement SSL encryption across our entire site and rely on secure third-party integrations to prioritize the safety of your data.
Your Rights
You have the right to access the personal information we hold about you, to request corrections, or to request its deletion (subject to legal retention requirements). To exercise these rights or if you have any questions about our privacy practices, please contact us.